DFO-Science CHS Strategic Directions and Quality Policy 2018/28
To be a world class authority and supplier of hydrospatial information.
The Canadian Hydrographic Service (CHS) supports government priorities and meets its obligationsFootnote * by providing up-to-date, authoritative and standardised hydrospatial information.
Values / quality policy
Aligned with the Public Service and Fisheries & Oceans Canada (DFO) Values of Respect for democracy, Respect for people, Integrity, Stewardship and Excellence.
CHS will maintain a Registered ISO 9001 Quality Management System to enable us to supply these services in an efficient, cost-effective, and responsible manner by ensuring we provide:
- Responsiveness to clients,
- Consistent delivery of valued products and services,
- Consistent analysis and decisions based on risk management,
- Continuous improvement efforts through innovation and adoption of best practices,
- Organizational commitment to having a rewarding and healthy workplace.
The following objectives are measured by CHS Level of Service:
- Timely release of critical quality information for safe navigation,
- To be responsive to clients,
- Healthy and rewarding workplace.
CHS Commitments for the next 3 Years…
CHS priorities and planning:
- Implement a Canadian Marine Spatial Data Infrastructure (MSDI) & deliver on the five CHS elements of the Oceans Protection Plan (OPP) commitments & DFO’s component of Canada’s Extended Continental Shelf Program + Enable Ocean Mapping Strategy.
Innovative service delivery:
- Develop and implement a business model based on hydrospatial digital data, increasing the use of Crowd-Source Bathymetry, Satellite-Derived Bathymetry + Airborne and automated hydrographic data acquisition techniques.
- Influence and/or lead development of International Hydrographic Organization (IHO) standards and support IHO Capacity Building via a Canadian networks.
Stakeholder & partner engagement:
- Collaborate to the success of the Canadian Ocean Mapping Research & Education Network.
- Increase engagement and liaison with maritime community (Hydrographic Offices, Federal departments and agencies, Academia, Provinces & Territories, Power squadron, etc.).
Efficient and agile organizational structure:
- Establish a strong CHS Liaison and Coordination as one organization.
Quality management system and operational support:
- Complete the harmonization of the CHS Quality Management System to drive innovation, improved process / service performance and optimized business efficiencies.
People / service culture:
- Invest in internal capacity building at all levels including MDH program for accreditation, and deliver continuous improvements.
CHS in 2028…
National and international stakeholders view: “Harnessing the power of new technologies.”
- In ten years… CHS is recognized as an International focused on hydrospatial information services and digital products available online and through certified distributors.
- In ten years… CHS’ Clients have access to a suite of hydrographic dynamic products and services compliant to IHO S-100 (e.g. Electronic Navigational Chart updates, Currents and Water levels).
- In ten years… Adequate hydrographic coverage is achieved in the highest priority marine navigation corridors (south of 600).
- In ten years… Arctic charting priorities are advanced through increased collaboration with national / international stakeholders.
- In ten years… CHS’ contribution to Canada’s submission to the Commission on the Limits of the Continental Shelf under UNCLOS claim is completed.
Science - CHS internal view: Efficient and knowledgeable
- In ten years… CHS acquires data from existing sources, external organizations, through collaboration and crowd-source bathymetry, or by collecting it ourselves.
- In ten years… CHS is a hydrospatial data-centric organization where data integration, analysis, distribution and dissemination are the focus.
- In ten years… CHS is using cutting-edge technologies; artificial intelligence, automated & semi-automated processes.
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